Frequently Asked Questions

Yes. No matter the size of your property, it’s in your best interest to leave the management of your property to experts. At City Commercial Management, we use a team-based service approach, which means we have multiple people invested in your property at any given time. A project manager oversees a team including an administrative staff, a property services coordinator, an in-house maintenance request department, and a liaison between maintenance personnel and the tenant. This sets up a system of checks and balances where everything gets checked three times before it goes out the door. 

At City Commercial Management, we are accessible 24/7/365 and we’ll take care of problems so that you won’t have to spoil your vacation or ruin your holiday worrying about it. Also, we have a very good and long standing relationship with our vendors. Our project managers are on a first name basis with most of the vendors we use, which ensures you get the best rates and quality service in a timely manner.

First, when you work with City Commercial Management, you will have direct access to our owners, who are commercial property experts. At a larger firm, your property will be delegated to a new property manager who likely won’t have the expertise and personal connection with your property the way that we do. Second, we have easy access to your properties because of our location. We can quickly respond to any issues that may arise due to our proximity and the long standing relationships we’ve developed with our vendors.

At CityCom, we pride ourselves on our personalized service. We are happy to offer an e-deposit system with our clients’ checks which increases the timeliness of payment. Rather than using a courier or any other means of transfer, our clients’ money goes straight to the bank.

We have systems in place so that you can always monitor your property and payments. Our website has a portal where you can log in real time and you can find out when a check was cut, when you’ll get paid, etc. Also, because CityCom's owners are involved in the day-to-day operations of our business, you can ensure that we’ll be using our expertise while managing your property.